Shipping

All orders are dispatched from our Sydney warehouse on Monday, Wednesday & Friday (excluding public holidays). Typically, orders are processed within 1 business day of order placement, however during peak sales periods, processing may take up to 2 business days.  

AUSTRALIA

Orders Under $30 AUD

$5.99 Standard Shipping: 3-7 business days
$9.99 Express Shipping: 1-4 business days

Orders over $30 AUD

FREE Standard Shipping: 3-7 business days
$5.99 Express Shipping: 1-4 business days

NEW ZEALAND & USA

Orders Under $30 AUD
$6.99 Shipping: 5-12 Business Days

Orders Over $30 AUD
FREE Shipping: 5-12 Business Days 

REST OF THE WORLD

Orders Under $30 AUD
$6.99 Shipping: 7-14 Business Days

Orders Over $30 AUD
FREE Shipping: 7-14 Business Days 

*Excluding public holidays & clearance/customs delays

TRACKING MY ORDER

All orders are sent via Australia Post or DHL (for International orders). Once your order has been shipped, you will receive an email containing your tracking number.

CUSTOMER SERVICE
Please email us at support@stayx.co if you require further assistance and we will be happy to help!